Privacy Policy

Effective Date: December 10, 2024

This Privacy Policy outlines how Dr. Isaac Bone & Joint Specialty Hospital (“Dr. Isaac“, “we“, “us“, or “our“) collects, uses, and protects your personal information when you visit or interact with our website https://isaachospitals.com (the “Website“).

1. Information We Collect

We may collect the following categories of personal information:

• Contact Information: Name, email address, phone number, and mailing address.

• Social Media Profile Information: If you link your social media accounts to our Website.

• Medical Information: Relevant healthcare data including medical history, diagnoses, treatment plans, test results, and insurance details, provided during service inquiries or appointments.

• Usage Data: Information about your interaction with our Website, such as pages visited, time spent, and clicked links, gathered via cookies and tracking technologies.

2. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve our Website and services.

• Respond to appointment requests and patient inquiries.

• Send marketing and promotional content (only with your consent).

• Personalize your Website experience.

• Analyze usage trends and enhance our services.

• Comply with legal and regulatory obligations.

3. Sharing Your Information

We may share your data with:

• Third-party service providers assisting in website operations or service delivery (bound by confidentiality agreements).

• Authorities or entities if required by law or to protect legal rights, safety, or to prevent fraud and misconduct.

4. Children’s Privacy

We do not knowingly collect personal information from children under 13 years of age. If you believe your child has submitted personal information, please contact us so we can delete it promptly.

5. Your Rights

You have the right to:

• Access your personal data.

• Correct inaccurate or incomplete information.

• Request deletion of your data.

• Object to or restrict data processing.

• Withdraw consent where applicable.

6. California Consumer Privacy Act (CCPA / CPRA)

If you reside in California, your rights include:

• Knowing what personal information is collected, used, shared, or sold.

• Requesting deletion of your data.

• Opting out of the sale of your personal information.

• Freedom from discrimination for exercising your privacy rights.

More info: CCPA Website

7. General Data Protection Regulation (GDPR)

If you are in the European Economic Area (EEA), your rights under GDPR include:

• Accessing your personal data.

• Correcting incomplete or inaccurate data.

• Requesting deletion of your data.

• Restricting or objecting to data processing.

• Requesting data portability.

More info: European Commission on Data Protection

8. Third-Party Analytics and Advertising

We may use services such as:

• Google Analytics, Meta Analytics, MailChimp, Google Ads, Facebook Ads, Instagram Ads, LinkedIn Ads, and others.

These platforms may collect and use your information for analytics and targeted advertising. You may review and manage your preferences via their respective privacy policies and opt-out tools.

9. Data Security

We implement robust technical and organizational safeguards to protect your personal information from unauthorized access, disclosure, or misuse.

10. International Data Transfers

Your data may be stored or processed outside your country of residence. We ensure such transfers comply with applicable privacy regulations.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date. Please review this page regularly to stay informed.

12. Disclaimer

This Privacy Policy is for informational purposes only and does not constitute legal advice. For legal guidance, consult a qualified professional.

13. Contact Us

If you have any questions or concerns regarding this Privacy Policy, you may contact us:

• Email: drisaacsen@gmail.com

• Phone: +91 94431 67252

• Mailing Address:
  Dr. Isaac Bone & Joint Specialty Hospital,
  Trivandrum Main Road,
  Marthandam, Tamil Nadu 629165

• Website Contact Page: https://isaachospitals.com/contact-us/